AIA Swimwear Return Policy

We take great pride in the quality and craftsmanship of our swimwear. However, we understand that sometimes an item may not be the right fit. To maintain the highest standards for our customers, we have a strict return policy that ensures every piece remains in impeccable condition.

Return Process:

1. Contact Us First: All returns must be pre-approved. Please reach out to our customer support team via email at hello@aiaswimwear.com to initiate the return process. Our team will guide you through the next steps.
2. Eligible Items: Items must be returned in their original condition, with all tags attached, and must not have been worn, washed, or altered in any way. Due to the nature of swimwear, hygiene is a top priority, and returns that do not meet these criteria will not be accepted.
3. Return Shipping: All return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your item reaches us safely.
4. Size Assistance: If you are unsure about your size or fit, we strongly encourage you to consult with our support team before making a purchase. Our experts are here to help you find the perfect fit, ensuring confidence in your selection.

Important Notes:

• Final Sale: Certain items, such as sale pieces or custom orders, are final and cannot be returned.
• Timeline: Returns must be requested within 8 days of receiving your order. Once approved, items must be shipped back to us within 7 days of return authorization.

Our priority is to ensure you have a positive and seamless experience with AIA Swimwear.

Thank you for being part of our community and for choosing products that are crafted with care and dedication to sustainability and style.