CONTACT US

Made in Bali, answered in Bali. We’re here Monday–Friday to help with sizing, orders, shipping, and anything else you need.

How to reach us:

  • Email: hello@aiaswimwear.com
    Expect a reply within 24–48 hours (Mon–Fri, WITA / UTC+8).

  • WhatsApp: Click here.
    Quick questions welcome. If it’s about an order, include your order number.

  • Instagram DM: @aia.swimwear — for styling chats and quick checks. For order issues, please email/WhatsApp.

Wholesale, press & partnerships:

Our studio: 

Bali-based, appointments by request.
If you’d like to visit or arrange a pickup, message us first.

We’re Here for You

Frequently asked questions

Size Guidance

Unsure which size to choose? Share your bust and hip measurements, and we’ll guide you to the perfect fit.

Shipping & Delivery Times

View timelines, couriers, and rates → Shipping Information

Returns & Exchanges 

How to request within 10 days → Returns Policy

Payments & Currencies 

See accepted payment methods and how IDR works at checkout → Payments